Create a formulaic and scalable approach to paying in different locations
Intro
One of the biggest challenges global-first businesses face is salary benchmarking. In other words: how do you pay a globally distributed team fairly and cost-effectively?
For local-first teams (i.e., those based in just one location), this process is fairly straightforward. You simply gather market rate data for the local area by role type and decide how competitive your compensation packages should be.
In contrast, the process is much more complicated for global-first teams because you have to consider many more variables. After all, whatâs considered a good salary in one country or city isnât in another.
There are three options when paying a global team
Toggle below to learn more about each option, why choose one over the other and finally how to implement it.
- âPair fairly, but not equallyâ
- âIndividual, market based approachâ
Examples of companies taking this approach
- GitLabâs compensation philosophy is one of the most well-known examples of this.
Why do it?
- Paying staff at local rates takes into account localized market rates for labor or for the cost of living - and often a combination of the two. This allows you to adapt to market changes as and when necessary.
- The main advantage of paying staff according to local rates is that it enables you to remain competitive in both high and low-wage areas. Even if your employees donât receive equal wages, they can still enjoy a very similar standard of living. It also means you donât overpay for talent in lower-wage areas, saving your business money and allowing you to hire more talent.
Why not do it?
- On the flip side, it can be time-consuming and expensive to keep location data up to date. Additionally, some people also think this approach to salary benchmarking isnât fair. They might say: âShould someone be âpenalisedâ for working in a lower-wage area? What about equal pay for equal work?â This brings up the challenging question of âwhat is equitable?â Is it paying the same regardless of where someone lives? Is it paying per cost of living? Or is it something in between?
How do you pay local rates?
To pay local rates, you need to obtain as much reliable local data as possible for each level of seniority in each location you employ people in.
Hereâs a six-step process to guide you:
- Choose your external data source for salary benchmarking. Some popular options are Mercer, Option Impact/Pave, Radford, Figures, Ravio, Mercer, and Willis Towers Watson. These providers will have good data and coverage across seniority levels in certain countries such as the UK, US, Germany, France, and other EU countries. However, they often lack data for countries in other regions.
- For countries that lack data, we recommend taking a robust baseline market as a pivot for the rest of your global benchmarks. Often companies choose the location where the majority of their employees are based, such as their HQ, and anchor off this. The baseline location should also have sufficient benchmarking data available for the majority of roles within your organisation.
- Next, gather data from local markets, including recruitment reports, cost of labor tools, candidate feedback, and cost of living and rent indexes. The sources you use will largely dictate whether your location multipliers are at a city (e.g., Madrid), country (e.g., Spain) or regional (e.g., Southern Europe) rate.
- âGive to getâ salary benchmarking providers
- Radford: Pull a report from Radford with all job families in the base market i.e. UK as well as each location available in Radford to evaluate the differential to market.
- Option Impact: Pull a report from Option Impact with all job families in the base market i.e. UK as well as each location available in Option Impact to evaluate the differential to market.
- Cost of labour = the cost of attaining work-related skills, knowledge, and experience.
- Local recruitment surveys
- Examining and cross referencing accurate local recruitment reports data vs the baseline location data.
- Listening to candidates in that location
- One of the best and most up to date sources for salary data.
- Local recruiters
- The recruiters who have 'boots on the ground' and are tapped into the market.
- Professional networks
- Speak to trusted advisors to understand what their thoughts are for specific roles, especially the niche ones where salary tools wonât have data.
- Looking at a cost of market indexes
- Cost of living is the cost of maintaining a certain lifestyle and is based on things like rent, petrol, and shopping.
- Look at Numbeo to create a cost of living conversion rate by comparing the cost of living + rent index between your baseline location and company/employee location.
- N.B. Itâs really important to note that we are not recommending a cost of living analysis, but instead a cost of market evaluation compared to San Francisco, where cost of living is one of many factors to look at.
- Youâll want to lean on this approach when local market data is non-existent i.e. where you have employees in jobs that aren't typically available where they are located.
- Analyse the data to reveal an accurate picture of how each location compares to your baseline location. This will tell you what the differential is between two location and create what we call a âlocation multiplierâ. The aim is for fairness in purchasing power.
- The location multiplier can then be applied to your baseline location data for each role and level
- Finally, convert the salary into the local currency. As currency fluctuates regularly, I recommend using the average exchange rates of the past 2 years to avoid extreme lows or highs.
Similar to the above, this approach again uses localised data but then groups similar location costs into bands.
- âTime zone approachâ
- âHybrid approachâ
- âGrouping locations into tiersâ or bandsâ
Examples of companies taking this approach
Why do it?
- Using a banded approach helps close the gap found in traditional compensation approaches where multiple location multipliers result in a fragmented approach to pay. For example, without a banded approach, you may have two people on two marginally different salaries even though one is based in Spain and the other in Portugal.
- However, one of the disadvantages of using this approach is that you may end up âoverpayingâ some people when compared to the local market rate approach.
- This gets you closer to the âequal work, equal pay approachâ.
Why not do it?
- However, one of the disadvantages of using this approach is that you may end up âoverpayingâ some people when compared to the local market rate approach.
How to do it
- First, carry out steps 1-5 from Option 1 for each location where your employees are based.
- Then, decide how many location cost bands you would like, as well as the location multipliers for each band.
- Below is an example using four bands. Your approach to choosing a location multipliers for each band can be both âscientificâ and based on what you feel is right (i.e., your company goals, values, and beliefs). Read more about how Buffer eliminated the âLowâ and âAverageâ bands in 2022.
- Each location you add to the Justly calculator is automatically categorised into one of the four bands based on their location multiplier e.g. a location with a location multiplier of 0.67 would fall into the Band 3.
- Band 4 is your âfloorâ and enables you to create a minimum location multiplier i.e. no one will be paid less than 0.6x of the baseline market even if the market data you gather indicates it should be lower. The cost implications of this approach are modelled out in the calculator.
- Finally, convert the salary into the local currency. As currency fluctuates regularly, I recommend using the average exchange rates of the past 2 years to avoid extreme lows or highs.
- âEqual pay for equal workâ
- âLocation agnostic payâ
- âEveryone in the same role at the same level is paid the same regardless of locationâ
Examples of companies taking this approach
Why do it?
- Everyone has the freedom to pick where they want to live, and thereâs no penalty for relocating to a cheaper cost-of-living area.
- Geography plays no role whatsoever in determining the intrinsic value of the work. All work has a fixed value to the business, irrespective of geography i.e. work carried out in India has the same value as the same work delivered in San Francisco (when looking at two people with exactly the same role and level).
- It helps solve the challenges around figuring out what a âfairâ location factor is. Keeping salaries consistent means you don't need to do very small adjustments which makes implementing and running it a very attractive.
- If you are moving towards remote working, a global approach may be more appealing to attract and retain international applicants.
Why not do it?
- If you value engaging with people in a way that is sympathetic to their local circumstances, paying well above rate for roles in a low-wage area could be seen as imposing a US/UK-centric view on a community.
- Entering a foreign market has the potential to disrupt the community. For example, offering above market rate may attract talent away from essential local jobs.
- To quote GitLab directly:
- If we start paying everyone the highest wage our compensation costs would increase greatly, we can hire fewer people, and we would get less results.
- A concentration of team members in low-wage regions, since it is a better deal for them, while we want a geographically diverse team.
- Team members in high-wage regions having much less discretionary income than ones in low-wage countries with the same role.
- Team members in low-wage regions being in golden handcuffs and sticking around because of the compensation even when they are unhappy, we believe that it is healthy for the company when unhappy people leave.
- If we start paying everyone the lowest wage we would not be able to attract and retain people in high-wage regions, we want the largest pool to recruit from as practical.â
âPaying the same wage in different regions would lead to:
How to do it
- Companies will take one geographical benchmark and align to that. Which geographical market depends on their financial position. For example Basecamp takes San Francisco (super expensive), where as HelpScout takes an average of cheaper locations (Boston, New York, and Seattle).
- In the Justly calculator all locations and their location indexes would equal 1.00 for the baseline market you choose.
- Finally, convert the salary into the local currency. As currency fluctuates regularly, we recommend using the average exchange rates of the past 2 years to avoid extreme lows or highs. You can choose the exchange rate period in the calculator.
How does this template help you?
The template allows you to carry out a cost of market evaluation compared to your desired reference market in a matter of minutes and quickly create location multipliers for new locations where you may have a blind spot.
â Visualise and understand how compensation differentials vary globally from your data sources
â Understand the cost implications for adopting one of the 3 pay strategies above so you can make a data informed decision on how to pay in each location, while taking into consideration your organisation's values and philosophical beliefs
â Model the salary costs in any currency, and in any location in the world, in order to build salary ranges that align to your organisations philosophical beliefs.
â Build out a local salary structure for a new location (city, country or region) in a matter of minutes
- In this first step youâll need some reliable and relevant market data for each of the locations you wish to analyse. We recommend using a job family like software engineering as this tends to usually have the most data points.
- The data source you wish to compare each location against MUST be the same to ensure you are comparing âapples to applesâ. You should not compare two data sources against each other i.e.
- âRadfordâ London vs âPaveâ New York â
- âRadfordâ London vs âRadfordâ New York â
- We start by normalising all available salary data for each location in to one currency. This will allow you to compare apples to apples when comparing salaries across different locations.
- In the example below, weâre just looking at data for one job family. You may want to combine job families to create larger data sets on which to create you location differentials.
- In Step 2 we compare salaries across the different locations entered in Step 1 and calculate location differentials i.e. whether pay is higher, lower or the same in different locations versus your reference market (aka base market).
- Step 3 brings the location differentials to life, by visualising how the pay differs between your reference market and other locations.
Visual 1 - Horizontal Bar Chart
- The reference market is always 0% and designated by the vertical black line that runs through the graph.
- All locations are either listed as â+â or â-â differentials to the reference market you selected in Step 1.
Visual 2 - World Map
- Using the same data from visual 1, the world map shows geographically the distribution of the location differentials.
- Smaller the circle, the higher the negative cost differential compared to the reference market. The larger the circle, the cost differential increases compared to the reference market.
- Now we have our location differentials, we can plug them into the model to understand the cost implications of paying employees using the 3 strategies described earlier in this guide.
- N.B. In order to compare apples to apples across each location and pay strategy, youâll only enter salary data for one level.
Conversion rates
- When normalising salaries in this step, you have the following options:
- Live
- 1 year average
- 2 year average
- Manual input
Creating your bands
- You can choose between 3 or 4 bands.
- 4 bands gives you greater granularity on the groupings and thus allow you to create a wider set of multipliers.
- 3 bands, moves you closer to the âequal work for equal payâ philosophy as youâre eliminating the lower band and bringing employees who would otherwise sit in a lower band into a higher paying bracket. This will obviously cost you more.
- You can set the width of your pay bands and the location multiplier of each band by modifying the blue cells in the tables that sit below Option 2.
In this final step, youâll have the opportunity to create a salary range for all the levels in one job family, across all of the locations you entered in Step 4.
How:
- Select a pay strategy
- Enter a job family name
- Enter salary data from your reference market for the job family
The template will then calculate local market salaries using:
- The location multiplier associated with the pay strategy youâve chosen
- Conversion rate you chose in step 4.
- In addition to analysing the cost of labour (Steps 1-5), you may also want to look at the difference in cost of living for an employees city compared to your reference/base market.
- Looking at the âpurchasing powerâ in different locations can provide you with more data when deciding on the final location multiplier to set.
The example below shows London vs the rest of the market.
The example below shows Brisbane vs the rest of the market.
- The template can take care of this analysis for you. All you need to do is copy and paste in data from Numbeo and then select a reference market you wish to analyse.
- Below is a video on how to update the data from Numbeo.
FAQs
- The template comes with fake data to demonstrate how it can work. You will need to provide your own data to power the template.
- If your current salary benchmarking provider doesnât have coverage for certain locations, then youâll need to turn detective and hunt down comparable data sources in order to create comparable sets of data and your location factors. For example:
- Explore signing up to another salary benchmarking provider that does have data in the location you wish to benchmark against.
- Looking at Numbeo (cost of living data) is something that GitLab does and the parallels between cost of living and rent index vs cost of labour (data from a salary benchmarking provider) are typically quite close.
- Looking at local market recruitment reports from recruiters who work in those locations.
- Warning When crowdsourcing data, you should never compare providers and locations against each other i.e. comparing data in London from LinkedIn against data from Radford in Italy. You simply wonât be comparing âapples to applesâ and consequently the location differentials will be incorrect.
When deciding which option is right for your organisation, aside from the obvious financial implications each of them carries, one of the underlying questions to ask yourself is âwhat is fair and equal?â Is it about fair purchasing power or equal pay for equal work?
Take a look at the following two scenarios
The rate for her role and level in Lisbon is ÂŁ65k per year.
The rate for his role and level in London is ÂŁ95k per year.
In the scenario above, one move lowered the salary, while the other increased it. In both situations, their quality of life remained the same. Is this what real freedom of location looks like?
Things to think about
- What would you do in these scenarios?
- Would you decrease Sarahâs salary?
- Would you increase Paulâs salary?
- Whatâs fair in either of these scenarios?
- Why is oneâs personal lifestyle choice rewarded and the other penalised?
- Does Sarah become less valuable to the company overnight?
- Alternatively, does Paul become more valuable to the company just because he chose to move?
- What happens if Truffle Ltd asks Paul to move to a more expensive city?
There are no right answer to these questions. When it comes to deciding how, and indeed if, to factor location into your compensation philosophy, your decision to do so will depend on numerous factors, and typically boils down to two things:
- Your organisational values
- What the organisation can afford.
- Currency conversions are calculated using GoogleFinance, which update every 20mins.
- You have a choice of using the following rates: âLiveâ, â1 year rolling averageâ â2 year rolling averageâ.
- We recommend using a 1 year average to avoid extreme lows or highs.
- This typically happens when the GoogleFinance function which drives the currency conversions has a âmomentâ and doesnât update.
- Simply reloading the sheet and this will fix the problem. If it doesnât there is a chance that youâve modified non-blue cells and possibly broken something. In this case, take a look back through the revision history to return or make a copy of the sheet when it was working as expected. Alternatively book in a call with me using this link so I can help you problem solve the issue (N.B. this is a paid call).
- Hello compensation philosophy! Donât let employees find out through water cooler chats that their pay is different based on where they live. Make sure you document the âhowâ and âwhyâ about your pay philosophy in a compensation philosophy document.
- Justly can help you do this. Get in touch using the links below if youâd like more information.
- Below are some articles which I think are a great read.
If youâve purchased a template and would like help customising it, then you can book in a 1 hour session with me as a jumpstart to using it and making it work for you particular needs.
60mins - ÂŁ150+VAT